3 Steps For Dealing With Tenants And Frozen Pipes
Here are 3 steps to help deal with tenants and frozen pipes and hopefully avoid the problem in your rentals and the maintenance calls that can result this winter from Keepe.
No. 1 – The...
Landlord Hank: Are Frozen Pipes In Rentals A Big Deal?
Frozen pipes in rentals - are they a big deal is the question several landlords were asking this week for Ask Landlord Hank. Remember Hank is not an attorney and he is not offering legal...
Coworking Has Replaced the Business Center-Data Explains Why
Coworking has replaced the traditional apartment business center as 75% say access to coworking spaces directly influences their decision to renew their lease.
By Becky McLaughlin
For years, the business center was treated as a baseline...
Renters Were In No Hurry To Find A Place In 2025
The share of renters who were “just looking” or “in no hurry” in find a place peaked in 2025, according to a new report from Apartment List.
Renters were taking their time because of high...
Rental Market’s Peak Season Becoming Less Pronounced
The rental market’s traditional seasonality is flattening and its timing is changing, according to a new report from Apartment List.
In the past, most people moved in the springs and summers, while the fall and...
Apartment Owner’s Open Letter To Portland City Council
By Aaron Kirk Douglas
Open letter to City of Portland City Council and Mayor Keith Wilson
Re: City Council Doc. 2025-478 ($20.7M in unspent Rental Services Office funds).
Public hearing: Wed., Jan. 21, 6 p.m.
Dear Chair and...
Customer Service, Steering, And Property Management
The slippery slope of steering when customer service crosses the line in property management trying to be helpful or to “make things easier” for a prospect.
By Fair Housing Institute
In property management, strong customer service...
LA Supervisors To Consider Pet-Inclusive Housing Ordinance
Los Angeles County Supervisors are planning to consider a pet-including housing ordinance with critical housing stability implications.
By The Pet Inclusive Housing Initiative
As Los Angeles braces for rising eviction pressure this winter and the potential...
Why Resident Feedback Is Key For Leasing, Living And Renewals
Why resident feedback is key for leasing, living and renewals with targeted, short-term pulse surveys and frequent check-ins.
By Carla Alicea
Grace Hill
Every transformation begins with a few voices. In the multifamily industry, that voice belongs...
Management Company Awards Rent-Free Holiday To Residents
Management company awards rent-free holiday to residents fighting health issues, financial hardship and loss of loved ones.
By Paul Bergeron
BH Management company has awarded 220 residents and households a rent-free holiday for this past December...