Management & Maintenance

This department of Rental Housing Journal is your source for property management and maintenance information. Whether you’re an independent landlord, portfolio manager, on-site community manager, leasing agent or apartment maintenance professional, the site is dedicated to bringing tips, best practices and information to help make your job easier and keep you up to date and educated.

collecting rent and online rent payment technology david pickron rent perfect

Are You 10 Out Of 10 In Collecting Rent?

Collecting rent using online rent payment technology is a game changer for landlords so here are 3 reasons to use online payment technology from veteran real estate investor and property manager David Pickron. By David...
Financial Amenities: The New Front in the Amenity Wars

Financial Amenities: The New Front in the Amenity Wars

Financial amenities have added to the amenity wars in the battle for the latest and greatest. By Morgan Dzak Just when it seemed like the apartment “amenity wars” were coming to an end, the pandemic revived...
3 Best Practices for Communicating with Residents

3 Best Practices for Communicating with Residents

Here are 3 best practices for communicating with residents to make them feel safe and secure in your rental properties. By Dustin Lacey In every relationship, effective communication is critical to a positive experience. This remains...
Tenant personalities and how they fit with your management style as a property manager and landlord

Is Your Tenant a Tool? (It’s Not What You Think)

Tenant personalities and some of the types of people you may encounter as a property manager when you work to rent your property and how they fit with your management style. By Scot Aubrey A few...
7 Top Challenges Facing Rental Housing Property Managers

7 Top Challenges Facing Rental Housing Property Managers

A new survey by the National Apartment Association (NAA) shows the top seven challenges facing rental housing property managers today, with the No. 1 challenge – not unlike many other businesses – being recruitment,...
Can Tenants Dictate When I Need To Enter My Rental?

Can Tenants Dictate When I Need To Enter My Rental?

When a landlord needs to "enter my rental" to fix or prevent a maintenance problem how much notice is required for tenants is this week's question. On his page,  Ask Landlord Hank answers questions from...
6 Ways To Trash Your Apartment Waste Management Issues

6 Ways To Trash Your Apartment Waste Management Issues

The maintenance checkup this week provided by Keepe focuses on the challenges of apartment waste management and trash. Whether you manage a single apartment complex or multiple high-rise apartment buildings, your waste and recycling systems should...
I Hate to Say I Told You So, but ‘Renter-Protection’ Policies Aren’t Working

I Hate to Say I Told You So, but ‘Renter-Protection’ Policies Aren’t Working

A vice president of residential rental operations and veteran property manager writes about why renter protection policies are not working. By Cory Brewer I have spent a lot of my time this year trying to get...
A Step-by-Step Maintenance Guide to Unclog a Dryer Vent

A Step-by-Step Maintenance Guide to Unclog a Dryer Vent

This rental property maintenance guide offers step-by-step instructions on how to unclog a dryer vent in your rental property. By Rental Riff Dryer vents can be hazardous if not maintained properly. Your guide to a clear...
HUD settled with a California apartment and property management firm on a sexual harassment complaint involving maintenance worker

Fair Housing and Sexual Harassment – Staff and Resident Relationships

What needs to be done to avoid fair housing sexual harassment complaints involving staff, residents and vendors from the Fair Housing Institute. By The Fair Housing Institute What is sexual harassment in fair housing? Sexual harassment...