Management & Maintenance

This department of Rental Housing Journal is your source for property management and maintenance information. Whether you’re an independent landlord, portfolio manager, on-site community manager, leasing agent or apartment maintenance professional, the site is dedicated to bringing tips, best practices and information to help make your job easier and keep you up to date and educated.

customer relationship management in multifamily is skyrocketing and here is why

Customer Relationship Management In Multifamily Has Skyrocketed

Customer relationship management in multifamily has skyrocketed as apartment managers have unearthed a wide range of crucial capabilities over the last few years. By Morgan Dzak Customer relationship management (CRM) systems have been around for decades,...
Why I Like My Rental Properties’ Nosy Neighbors

Why I Like My Rental Properties’ Nosy Neighbors

As landlords we want to know who is on our rental properties and what they are doing there, but we are not always on our property but often neighbors are nearby. So what is...
How to figure if vacancy rates in your rental property are good or bad, and 3 possible reasons for high vacancy rates and tenant turnover can chip away any landlord profits.

How To Figure If Vacancy Rates in Your Rental Property Are Good Or Bad

How to figure if vacancy rates in your rental property are good or bad, and 3 possible reasons for high vacancy rates and tenant turnover can chip away any landlord profits. By Justin Becker What most...
A resident requesting reasonable accommodation due to allergies can create a challenging situation for the housing provider.

Allergies and Reasonable Accommodation Requests In Rental Housing

An upsurge of tenants requesting reasonable accommodation due to allergies can create a challenges for rental housing providers. By the Fair Housing Institute There has been a noticeable upsurge of residents requesting reasonable accommodations due to...
Steps to Make Your Community Smoke-Free with smoke free policies

Steps to Make Your Community Smoke-Free

We’ve already covered how Smoking Is Bad for Business and Why Landlords And Homeowners Should Go Smoke-free. However, a crucial step in creating real change for you and your residents is adopting smoke-free policies...
HUD Settles with Landlord, Property Manager Over Assistance Animal

HUD Settles with Landlord, Property Manager Over Assistance Animal

A Nevada landlord and property manager have settled with the U.S. Department of Housing and Urban Development (HUD) after they refused to rent to a tenant with a disability who had a dog as...
Welcoming Pets Is a Smart Financial Move In Rental Housing

Welcoming Pets Is a Smart Financial Move In Rental Housing

To maximize appeal to today's pet owners, here is why welcoming pets in rental housing is a smart financial move. By Judy Bellack According to the American Pet Products Association, 70 percent of American households own...
A landlord wants to know who is responsible for replacing dead smoke detector in his rental property and tenants are not telling him about it

Who Is Responsible For Replacing Dead Smoke Detector?

A landlord wants to know what to do if there is a dead smoke detector in his rental property and tenants are not telling him about it or fixing it is question this week...
7 Things You Didn’t Know Your Landlord Insurance Policy Covers

7 Things You Didn’t Know Your Landlord Insurance Policy Covers

Here are 7 things you may, or may not know, that your landlord rental insurance policy covers. By Kara McGinley Landlord insurance is similar to homeowners insurance, except it's designed to protect those who rent out...
5 Proven Methods to Enhance Your Apartment Community’s Digital Reputation

5 Proven Methods to Enhance Your Apartment Community’s Digital Reputation

5 proven methods to enhance your apartment community's digital reputation as residents are increasing choosing their next rental online. By Dustin Lacey Across the multifamily housing industry, there is a heightened focus on establishing a positive...