Management & Maintenance

This department of Rental Housing Journal is your source for property management and maintenance information. Whether you’re an independent landlord, portfolio manager, on-site community manager, leasing agent or apartment maintenance professional, the site is dedicated to bringing tips, best practices and information to help make your job easier and keep you up to date and educated.

How a weather tracker mobile maintenance app can help property management present greater details when responding to residents

Weather Tracker Mobile Maintenance App Helps Property Management

How a weather tracker mobile maintenance app can help property management present greater details when responding to residents, filing insurance claims, or any other risk management situations. By Paul Bergeron Apartment residents often blame a management...
An ESA myth housing providers have that in certain situations they can deny an emotional support -most scenarios are rooted in myth not law.

Fair-Housing Mythbusters: ESA Denial, from Apartments to Dorms

A misconception many housing providers face is the belief that certain situations justify denying an emotional support animal (ESA) request and most of these scenarios are rooted in myth rather than law. By the Fair...
How to find tenants who can pass the HOA Screening and requirements is the question this week for a condo owner with a lease up

Trouble Finding Tenants Who Can Pass HOA Screening

How to find tenants who can pass the HOA Screening and requirements is the question this week for Ask Landlord Hank. Remember Hank is not an attorney and he is not offering legal advice....
Personal outreach is key for multifamily communities as a survey shows 6 out 7 properties don’t combine call, text, and email in follow-up.

Personal Outreach Crucial for Apartment Prospect Follow-Up

Personal outreach is crucial as a survey of 1,100 multifamily communities found six out of seven properties don’t combine call, text, and email in their prospect follow-up. By Richard Berger Property management companies and software technology...
Women in multifamily: The vibrant, female-driven workforce at the property and regional levels seemed to disappear in the upper leadership.

Plenty of Women at the Table – Until the Table Gets Smaller

Careers for women in multifamily housing: The vibrant, female-driven workforce I knew at the property and regional levels seemed to disappear in the upper tiers of leadership. By Judy Bellack When I began my career in...
Here are 7 smart measures for landlords to take that can keep rental properties bed bug free and avoid costly remediation.

7 Ways Landlords Can Keep Rental Properties Bed Bug-Free

Here are 7 smart measures for landlords to take that can keep rental properties bed bug free and avoid costly remediation. By Daniel Clark Maintaining a rental property comes with numerous responsibilities, and one of the...
The impact of government interference on landlords can be profound as governments aim to regulate the rental housing market.

Government Interference On Landlords Can Be Profound

The impact of government interference on landlords can be profound as governments aim to regulate the rental housing market. These interventions often spark debates about fairness, economic impact, and the rights of property owners. By...
Can you use technology to detect tenant smoking is the question this week for Hank as tenant smoking is hard to detect and prove

Can You Use Technology to Detect Tenant Smoking?

Can you use technology to detect tenant smoking is the question this week for Ask Landlord Hank. Remember Hank is not an attorney and he is not offering legal advice. If you have a...
Age in fair housing compliance training can be a gray area as some state and local laws do apply to age as a protected class.

Training For Gray Areas: Age in Fair-Housing Compliance

Age in fair housing compliance training can be a gray area as some state and local laws do apply even though in the Fair Housing Act age is not a protected class. By The Fair...
Here are 5 exterior improvement suggestions for your rental that will get you the best rent from the best tenants the first time.

5 Exterior Improvements To Increase Your ROI

Here are 5 exterior improvement suggestions for your rental that will get you the best rent from the best tenants the first time. By Nancy Abrams Whether you are managing a single-family home, apartment or condominium,...