Management & Maintenance

This department of Rental Housing Journal is your source for property management and maintenance information. Whether you’re an independent landlord, portfolio manager, on-site community manager, leasing agent or apartment maintenance professional, the site is dedicated to bringing tips, best practices and information to help make your job easier and keep you up to date and educated.

 While challenges in the multifamily industry are inevitable, owners and operators can implement strategies to stay ahead of the game

Stay Ahead of the Game: Avoiding Multifamily Hurdles Before They Occur

While challenges in the multifamily industry are inevitable, owners and operators can implement strategies to stay ahead of the game and overcome their effects. By Gregory Lozinak Anyone involved in the multifamily industry has witnessed the...
Managing conflicting accommodation requests demands a balanced approach that respects the rights and needs of all residents.

Managing Conflicting Accommodation Needs In Fair Housing

Managing conflicting accommodation requests demands a balanced approach that respects the rights and needs of all residents. By The Fair Housing Institute Navigating the complexities of accommodation requests under the Fair Housing Act is essential for creating...
Advanced fair housing training looking at domestic violence, criminal history, emotional support animals and sexual harassment training.

Advanced Fair Housing Training – A Professional Resolution

Advanced fair housing training looking at domestic violence, criminal history, emotional support animals and sexual harassment training. By The Fair Housing Institute What’s your New Year's resolution? Save money? Exercise more? Typically we focus on personal...
Your company may need leasing centralization especially if you have limited staffing and reduced resident service levels.

The Leasing Centralization Conundrum: When is the Right Time?

What are the indications your company may need leasing centralization especially if you have limited staffing and reduced resident service levels. By Katie Nelson  Seldom part of the apartment sector’s vernacular prior to 2020, the term...
Here are the top 10 features in apartments – as well as the top 10 community amenities – today’s renters say they want

Top 10 Features and Amenities Today’s Renters Want

Here are the top 10 features in apartments – as well as the top 10 community amenities – today’s renters say they want, based on the 2024 NMHC and Grace Hill Renter Preferences Survey...
Fair and safe policy making in rental communities involves adaptable supervision policies, appropriate technology access for youth

Inclusive Rental Communities: Fair and Safe Policy Making

Fair and safe policy making involves adaptable supervision policies, appropriate technology access for youth, and uniform application of safety measures to avoid discrimination and fair housing violations in rental communities. By The Fair Housing Institute To...
There are two types of applicant background checks that you truly must avoid like the plague if you want to be a successful housing provider

Avoid These Two Applicant Background Checks At All Cost

There are two types of applicant background checks that you truly must avoid like the plague if you want to be a successful housing provider for very long. By Scot Aubrey Variations of the phrase “avoid...
Welcoming More Pets Can Lead To Better Retention, More Revenue

Welcoming More Pets Can Lead To Better Retention, More Revenue

Lifting pet and breed restrictions and welcoming more pets can lead to higher tenant retention rates, an increase in pet-related revenue and building stronger communities. By Judy Bellack Michelson Found Animals Lifting breed and weight restrictions for...
Multifamily parking has a significant influence on reputation and is one of the most mentioned amenities in reviews of multifamily properties.

Multifamily Parking: Too Many People – Too Few Spots

Multifamily parking has a significant influence on reputation and is one of the most mentioned amenities in all levels of reviews of multifamily properties. By Kevin Juhasz Metropolitan areas are awash in parking, which gives the...
Do I Have to Paint and Replace Flooring for a Long-Term Tenant?

Do I Have to Paint and Replace Flooring for a Long-Term Tenant?

When do rental property managers have an obligation to do upgrades for long-term tenants, such as replace flooring or painting, is the question this week for Ask Landlord Hank. Hank is not an attorney...