Management & Maintenance

This department of Rental Housing Journal is your source for property management and maintenance information. Whether you’re an independent landlord, portfolio manager, on-site community manager, leasing agent or apartment maintenance professional, the site is dedicated to bringing tips, best practices and information to help make your job easier and keep you up to date and educated.

Knowing the Difference between Routine and Emergency Maintenance Requests

Knowing the Difference between Routine and Emergency Maintenance Requests

Being a responsible property manager means responding to your tenant’s emergency maintenance and repair requests promptly, so here are some tips from Keepe, the on-demand maintenance and repair company. Every property manager’s priority is to...
Tenant Just Moved Out of No-Smoking Rental and It Reeks of Marijuana

Tenant Just Moved Out of No-Smoking Rental and It Reeks of Marijuana

This week the question for Ask Landlord Hank is about how to deal with a tenant who moved out of a no-smoking rental that now reeks of marijuana. Remember Landlord Hank is not an attorney...
COVID-19: How it Changed the Multifamily Leasing Industry

COVID-19: How it Changed the Multifamily Leasing Industry

How the Covid-19 pandemic has significantly changed the multifamily leasing industry and the means by which apartments are marketed and leased. By Karen Dwyer Mark-Taylor Properties Apartment searching as we know it has changed dramatically. As the manager...
Seattle Rents Declined Sharply Over The Past Month

Seattle Rents Declined Sharply Over The Past Month

Seattle rents declined 5.6 percent over the past month, and have decreased sharply by 16.4 percent in comparison to the same time last year, according to the latest report from Apartment List. This is the...
A federal judge has ruled a landlord did not have to automatically waive its animal fee for a tenant with an emotional support animal

Washington Courts Launch Eviction Resolution Program

King County Superior Court has established an Eviction Resolution Program (ERP) that will require problem-solving steps in situations involving non-payment of rent so that there will be no need to file an eviction case,...
Portland Rents Continue On Downward Track For Another Month

Portland Rents Continue On Downward Track For Another Month

Portland rents have declined sharply by 1.6 percent over the past month, and have decreased by 6.5 percent year-over-year, according to the latest report from Apartment List. This is the eighth straight month the city...
9 Ways to Get Rid of Mice in Rental Properties

9 Ways to Get Rid of Mice in Rental Properties

Mice in rental properties can be a real headache for property managers and landlords so here are some ways to get rid of them. By Evelyn Long Mice are an occasional reality for any homeowner, but...
Cars pass by the Amazon distribution warehouse in the industrial area of Fontana, California in the Inland Empire where Secondary Market Rents Soar

Secondary Market Rents Soar While Primary Markets Plummet

Secondary market rents are growing as rent growth is varying across markets as the divide between gateway and secondary metros continues to increase with the pandemic, according to the October report from Yardi Matrix. “With...
Do We Have Any Recourse With Property Management Company Over Tenant Damages?

Do We Have Any Recourse With Property Management Company Over Tenant Damages?

This week the question for Ask Landlord Hank is about how a property management company deals with tenant damage. Remember Landlord Hank is not an attorney and is not giving legal advice. Dear Landlord Hank, We inherited...
Justice Department Sues Apartment Owners, Managers for Racial Discrimination

Justice Department Sues Apartment Owners, Managers for Racial Discrimination

The U.S. Department of Justice has filed a lawsuit alleging racial discrimination by the owners, operators and rental agent of several apartment complexes in Pearl, Miss., and violation of the Fair Housing Act by...