Management & Maintenance

This department of Rental Housing Journal is your source for property management and maintenance information. Whether you’re an independent landlord, portfolio manager, on-site community manager, leasing agent or apartment maintenance professional, the site is dedicated to bringing tips, best practices and information to help make your job easier and keep you up to date and educated.

Keeping Your Communications Compliant with Fair Housing

Keeping Your Communications Compliant with Fair Housing

Answering questions and communicating with prospects and residents is part of the job. But what we say or write can either be fair housing compliant or leave us open to a fair housing complaint. By...
Why Homeowners Should Go Smoke-Free

Why Homeowners Should Go Smoke-Free

When you establish smoke-free housing, you’re protecting your home from possible damage while improving the chances of a higher home appraisal. Smoking inside a house creates secondhand smoke (SHS), which can seep through air ducts...
What Pet-Friendly Apartments and an Apartment Community with pets Truly Looks Like

What a Pet-Friendly Apartment Community Truly Looks Like

A pet-friendly apartment community can mean different things due to marketing so author John Bradford explains what a truly pet-friendly apartment community looks like. By John Bradford The term “pet-friendly” is often used as a marketing...
Why Secondhand Smoke Is Bad for Business as well as tenant smoking

Why Secondhand Smoke Is Bad for Business

Secondhand smoke is dangerous for your tenants Secondhand smoke isn’t just a nuisance, it’s a significant danger to people’s health and well-being. It contains over 4,000 chemicals and can cause cancer, heart disease, and many...
5 Ways To Distinguish Yourself From Fellow Landlords This Season

5 Ways To Distinguish Yourself From Fellow Landlords This Season

If you want to distinguish yourself from your fellow landlords, this is the “separation season” you must utilize to create distance from them and from your past habits. By Scot Aubrey Let’s face it, it’s easy...
6 Community Maintenance Tips For Exceptional Tenant Experience

6 Community Maintenance Tips For Exceptional Tenant Experience

6 community maintenance tips for exceptional tenant experience to go above and beyond. By Kris Servidio Senior Associate Director of Facilities and Support Mark-Taylor Residential The dedicated everyday work of maintenance and service teams at a multifamily community...
How To Winterize Your Pacific Northwest Rental Property

How To Winterize Your Pacific Northwest Rental Property

How to winterize your pacific northwest rental property using this checklist heading into winter. By Phil Schaller It's that time of the year again. Winters aren’t too harsh here in the Pacific Northwest, but it’s still...
How to Rent a Pest-Free Home to Your Tenants

7 Pest Preventative Maintenance Steps For Rental Housing

The maintenance check up this week, provided by Keepe, asks whether you are taking the pest preventative maintenance you need in your rental housing to protect your investment and your tenants. From mice to ants and cockroaches, pest infestations can...
5 Steps To Take Care Of Your Rental Property Heating System In Winter

5 Steps To Take Care Of Your Rental Property Heating System In Winter

Here are 5 steps to take care of your rental property heating system in winter and protect your investment and your tenants, the  maintenance check up provided by Keepe. You get a sudden phone call...
How Do You Keep Tenants From Going Overboard With Holiday Lights?

How Do You Keep Tenants From Going Overboard With Holiday Lights?

Can tenants go overboard with holiday lights especially in a multifamily property is the question for Ask Landlord Hank this week. Remember Landlord Hank is not an attorney and is not giving legal advice. Dear Landlord Hank:...