Management & Maintenance

This department of Rental Housing Journal is your source for property management and maintenance information. Whether you’re an independent landlord, portfolio manager, on-site community manager, leasing agent or apartment maintenance professional, the site is dedicated to bringing tips, best practices and information to help make your job easier and keep you up to date and educated.

Whether you can charge a pet deposit for an emotional support dog is the question this week for Ask Landlord Hank.

Can You Charge a Pet Deposit For An Emotional Support Dog?

Whether you can charge a pet deposit for an emotional support dog is the question this week for Ask Landlord Hank. Remember Hank is not an attorney and is not offering legal advice. If you...
Here are the 7 most important preventative rental property maintenance steps to protect your rental property investment and keep tenants happy.

7 Important Rental Property Preventative Maintenance Steps

Here are the 7 most important preventative rental property maintenance steps to protect your rental property investment and keep tenants happy. By Bri Hilton A survey shows 64 percent of respondents said their landlord was slow...
Here are a couple of methods you can use to ensure your projects are noticed and not neglected, by vendors who know and serve our industry

Finding Vendors Shouldn’t Feel Like A Game

Here are a couple of methods you can use to ensure your projects are noticed and not neglected, by vendors who know and serve our industry as finding vendors should not feel like a...
People increasingly want their living environment to be smoke-free housing to protect their short- and long-term health and safety.

Why Renters Want Smoke-Free Housing

By The Department of Health and Human Services Tobacco Prevention and Control People increasingly want their living environment to be smoke-free to protect their short- and long-term health and safety. If you’re looking to attract new residents...
Whether to renew tenant's one-year lease or go month-to-month is the question this week for Ask Landlord Hank who answers landlords questions

Should I Renew Tenant’s One-Year Lease Or Go Month-To-Month?

Whether to renew tenant's one-year lease or go month-to-month is the question this week for Ask Landlord Hank. Remember Hank is not an attorney and is not offering legal advice. If you have a question...
Online lease templates can mean legal headaches for landlords as many templates fail to reflect states current landlord-tenant law

The Time Has Come to Rethink and Revamp Lease Renewals

When operators revamp lease renewals, make them a priority and put the right systems and processes in place, they will experience a host of operational and financial benefits. By Rob Hayden After years of double-digit rent...
Fostering a self-starter culture can unleash employee potential and is one of the best ways to build collaborative and successful teams. 

Fostering a Self-Starter Culture to Unleash Employee Potential

Fostering a self-starter culture can unleash employee potential and is one of the best ways to build collaborative and successful teams. By Kendall Pretzer Today’s employment landscape requires leaders to remain engaged and nimble. Taking a...
Property management professionals must remain vigilant about the potential fair housing implications associated with phone calls and testing

Fair Housing And Phone Calls – Ensuring Compliance

Property management professionals must remain vigilant about the potential fair housing implications associated with phone calls as fair housing testing primarily takes place over the phone. By The Fair Housing Institute In today's rapidly-evolving digital landscape,...
What can you do if tenants move into your non-smoking rental with furniture and items that smell of smoking

Tenants Moved Into Non-Smoking Rental With Belongings Smelling Of Smoking

What can you do if tenants move into your non-smoking rental with furniture and items that smell of smoking is the question this week for Ask Landlord Hank. Remember Hank is not an attorney and...
Attracting residents with cash back rewards can be more effective than traditional rental concessions, such as a free month of rent or gift card, and incentive optimization platforms can help.

Attracting Residents Who Pay and Stay with Incentive Optimization

Attracting residents with cash back rewards can be more effective than traditional rental concessions, such as a free month of rent or gift card, and incentive optimization platforms can help. By Andrew Ruhland  Apartment operators everywhere...