Management & Maintenance

This department of Rental Housing Journal is your source for property management and maintenance information. Whether you’re an independent landlord, portfolio manager, on-site community manager, leasing agent or apartment maintenance professional, the site is dedicated to bringing tips, best practices and information to help make your job easier and keep you up to date and educated.

Conflict is inevitable, but the turning point is when resident bullying and resident harassment turns into a Fair Housing Act issue

4 Key Points To Address When Tenants Bully Or Harass Each Other

Conflict is inevitable, but the key turning point is when resident bullying and resident harassment turns into a the Fair Housing Act issue and cannot be tolerated. By The Fair Housing Institute It's simply a part...
Disability is a protected under Fair Housing so if a resident asks about live-in aids be sure you know reasonable accommodation procedures

Live-in Aides and Fair-Housing Compliance

Disability is a protected class under Fair Housing so when a resident approaches you about live-in aids be sure your reasonable accommodation procedures are up to date. By The Fair Housing Institute A live-in aide request:...
Here are 10 items to check in a do-it-yourself rental property inspection to both plan preventative maintenance and build tenant trust.

10 Items To Check in a DIY Rental Property Inspection

Here are 10 items to check in a do-it-yourself rental property inspection to both plan preventative maintenance and build tenant trust. By Phil Schaller Conducting a periodic informational inspection/walkthrough of your rental property is important; we...
A caution for landlords on how to react to tenant information provided by background screening companies per the new HUD tenant screening requirements.

A Different Kind of AI For Landlords

There is a different kind of AI for landlords - Actual Information - and a caution for landlords on how to react to tenant information provided by background screening companies per the new HUD...
Operators should concentrate on the basics of what residents want so here are 4 upgrade measures to contemplate for capital improvements.

Back to Basics: What Today’s Residents Want

In the current multifamily marketplace, operators should concentrate on basics and functionality that today's residents want. So with that in mind, here is a look at the four upgrade measures most likely to pencil...
Using A Code Word Helps You Get the Right Tenant

Using A Code Word Helps You Get the Right Tenant

A veteran landlord shares one of the best methods for helping you find the perfect tenant for your property using a code word. By Scot Aubrey With summer just around the corner, I look forward to...
Renting during the moratorium ask Landlord Hank

Do You Know The 5 Questions Landlord Hank Asks Tenants When They Call?

Ask Landlord Hank is done each week by veteran landlord and property manager Hank Rossi who takes on questions each week from landlords and property managers. Remember Hank is not an attorney and cannot...
3 ways to take a look at your rental property portfolio if you feel stuck in your current situation as a housing provider.

3 Ways to Take a New Look at Your Property Portfolio

3 ways to take a look at your rental property portfolio if you feel stuck in your current situation as a housing provider. By Scot Aubrey Have you ever looked at your life as a housing...
What should you as a landlord do if a tenant refuses to return keys after leaving your rental property is the question this week.

Tenant Refuses To Return Keys After Leaving My Rental

What should you do if a tenant refuses to return keys after leaving your rental property is the question this week for Ask Landlord Hank. Remember Hank is not an attorney and is not offering...
Dealing with tenants complaining about other tenants is a problem many landlords have and that is the question this week

Upstairs Tenants Complaining About Downstairs Tenants: What Do I Do?

Dealing with tenants complaining about other tenants is a problem many landlords have and that is the question this week for Ask Landlord Hank. Remember Hank is not an attorney and he is not offering...