Apartment Maintenance: A Virtual ‘Doorway’ to Your Operations
How you respond to maintenance requests and how well apartment maintenance responds to tenant needs is a key to positive resident reviews.
By Richard Berger
Apartment communities can keep their reputation solid by providing great service...
6 Things To Consider If You Rent By The Room
Here are 6 things to consider if you rent by the room- or want to do so - which can be financially beneficial but with some cautions.
By Scot Aubrey
Hula Hoop. Pet Rock. Rubik’s Cube. ...
Are Landlords Responsible For Tree Maintenance?
Generally, landlords are responsible for tree maintenance on their rental property unless the lease specifically states otherwise, tree experts say.
Trees are attractive to renters and potential tenants who want to live near beautiful trees...
Interactive Maps Enhance Maintenance Operations
Interactive maps and their application within maintenance platforms are proving to be a key advancement in maintenance operations.
By Andrew Ruhland
 In an era of increasing centralized property management, modern operations at today’s communities often involve...
Mastering Assistance Animal Guidelines
Rules for service animals and assistance animals and reasonable accommodation are complex and detailed, so Victoria Cowart of PetScreening.com recently did an excellent webinar on assistance animal guidelines.
Cowart, National Apartment Association Education Institute Faculty...
Tenant Cut Off Electricity And Moved Early What Do We Do?
What to do when a tenant cuts off the electricity and moved early is the question this week for Ask Landlord Hank. Remember Hank is not an attorney and he is not offering legal advice....
Smoke Detector Safety For Multifamily And Single-Family Rentals
Smoke detector safety is important for landlords so be sure you know how to maintain smoke detectors and who is responsible for smoke detector maintenance.
By Steve Lockwood
Regarding fire safety, properly operating smoke detectors is...
Making Sure Renters Can Rely on Property Reviews
Operators need to be careful about how often they incentivize property reviews, including moderating how many are promoted.
By Jen Tindle
I recently caught up with a colleague from the West Coast. Due to the high...
Are Rent Prices In Zillow And Rentometer Accurate?
Are rent prices in Zillow and Rentometer accurate is the question this week for Ask Landlord Hank. Remember Hank is not an attorney and is not offering legal advice. If you have a question...
How Pet Poop DNA Testing Fixes Your Apartment Poop Problem
Pets and pet poop are a way of life in rental housing and if you want your rentals fully leased, pet owners are a key tenant demographic you want to keep and apartment pet...