Management & Maintenance

This department of Rental Housing Journal is your source for property management and maintenance information. Whether you’re an independent landlord, portfolio manager, on-site community manager, leasing agent or apartment maintenance professional, the site is dedicated to bringing tips, best practices and information to help make your job easier and keep you up to date and educated.

One often-overlooked but crucial aspect of property management for landlords is the power of knowing the neighbors of the properties you own.

Landlords: The Power of Knowing Your Property Neighbors

One often-overlooked but crucial aspect of property management for landlords is the power of knowing the neighbors of the properties you own. Here are 4 steps you can take. By Scot Aubrey For many, the fear...
Effective property management videos can revolutionize resident communication with video of actual team members engaging residents.

How Video is Revolutionizing Resident Communication

Effective property management videos can revolutionize resident communication with video of actual team members engaging residents. By Stephanie Anderson As artificial intelligence and automated responses continue to grow exponentially in multifamily, residents are seeking something that...
Ethics in property management influence how fair, consistent, and transparent your housing practices look to residents, staff, and regulators

Ethics in Property Management: The Decisions No One Sees

Ethics in property management influence how fair, consistent, and transparent your housing practices appear to residents, staff, and regulators. By The Fair Housing Institute In property management, some of the most important decisions are the ones...
Secure mailrooms are becoming a coveted rental property amenity as tenants receive multiple packages, sometimes daily

Secure Mailrooms Among Today’s Most Coveted Rental Amenities

Secure mailrooms are becoming a coveted rental property amenity as tenants receive multiple packages, sometimes daily, and porch pirates are a major concern. Here is a question and answer on the issue. By Austin Maddox ...
As the rental market begins to normalize and return to pre-pandemic levels, here are 5 ways property managers can maintain margins.

5 Ways Property Managers Can Maintain Margins

As the rental market begins to normalize and return to pre-pandemic levels, here is how property managers can maintain margins. By Vanessa Anderson C0O, at ShowMojo, part of PropertyTek After years of markets that were unusually favorable...
A research study shows that 49% of Americans think short-term rentals such as Airbnb should be banned completely in residential areas.

Half Of Americans Want Short-Term Neighborhood Rentals Banned

A May 2025 research study shows that 49% of Americans think short-term rentals such as Airbnb and Vrbo should be banned completely in residential areas. The study surveyed 1,000 people and received 489 responses;...
Like any other investment, properties need to be carefully managed and looked after so would your portfolio benefit from a property manager?

Would Your Portfolio Benefit From A Property Manager?

Like any other investment you make, properties need to be carefully managed and looked after so would your portfolio benefit from a property manager? By Johana Williams Utopia Management If you own property for rent, then you...
Most renters now have a pet, and new Zillow data shows pet-friendly rental listings are typically leased more than a week sooner than others.

Pet-Friendly Rental Listings Lease Faster

Most renters now have a pet, and new Zillow data shows pet-friendly rental listings and pet-inclusive housing listings are typically leased more than a week sooner than others. Pet-friendly rentals draw more views, saves and...
Can tenants install a security camera on your rental or a camera that shows common areas in an apartment complex is the question this week.

Can Tenants Install a Security Camera On Your Rental?

Can tenants install a security camera on your rental or a camera that shows common areas in an apartment complex is the question this week for Ask Landlord Hank. Remember Hank is not an...
Summer is the best time to schedule your chimney cleaning before The Chimney Specialists get busy in the fall and winter months.

Now Is The Best Time To Schedule Chimney Cleaning

Summer is the best time to schedule your chimney cleaning before the busy fall and winter months. Scheduling the cleaning now with companies such as The Chimney Specialists before they get booked up ensures your...