Renter Has Sent Notice of Lease Termination – Now What?
What happens when a renter sends a notice of lease termination is the question this week for Ask Landlord Hank. Remember Hank is not an attorney and he is not offering legal advice. If...
How Focusing on Client Satisfaction Pays Off
Why a focus on client satisfaction - keeping clients happy - especially when it comes to maintenance in multifamily can be a key to successful and profitable management.
By Paul Bergeron
The wake-up call came when...
Driving Performance Through Multifamily Technology
With new multifamily technology (proptech) increasingly integrating into the sector, owners, operators and property managers are encountering a variety of challenges.
By Julia Crawford
In multifamily training and development, there is an unprecedented and widening gap...
4 Tenant-Screening Mistakes that Could Cost You Thousands
Tenant screening is one of the most important steps you can take to protect your investment so here are four tenant screening mistakes that could cost you.
By Nancy Abrams
Many landlords still fall into common...
Proper Processes for Vendor Relationships Strengthen Business
Setting up a process for vendor relationships in multifamily, such as a preferred vendor program ,can strengthen business relationships.
By Paul Bergeron
When entering the world of real estate investment and property management, having a ton...
Multifamily Pet Management Technology Solution
As property operators confront rising costs and mounting pressure to increase revenue, addressing the gaps in pet management and pet policies has become critical, according to a release from Foxen.
With pet ownership among renters...
Late Rent Payments Climb as Finances Weigh on Renters
On-time rent payments by apartment renters have been on the decline since April 2023, illustrating the financial strains facing many renter households as late rent payments climb and U.S. economic growth slows, according to...
Weather Tracker Mobile Maintenance App Helps Property Management
How a weather tracker mobile maintenance app can help property management present greater details when responding to residents, filing insurance claims, or any other risk management situations.
By Paul Bergeron
Apartment residents often blame a management...
Fair-Housing Mythbusters: ESA Denial, from Apartments to Dorms
A misconception many housing providers face is the belief that certain situations justify denying an emotional support animal (ESA) request and most of these scenarios are rooted in myth rather than law.
By the Fair...
Trouble Finding Tenants Who Can Pass HOA Screening
How to find tenants who can pass the HOA Screening and requirements is the question this week for Ask Landlord Hank. Remember Hank is not an attorney and he is not offering legal advice....











