Management & Maintenance

This department of Rental Housing Journal is your source for property management and maintenance information. Whether you're an independent landlord, portfolio manager, on-site community manager, leasing agent or apartment maintenance professional, the site is dedicated to bringing tips, best practices and information to help make your job easier and keep you up to date and educated.

property management apartment maintenance
Mon
16
May
The Editors's picture

Charm Residents with Outdoor Living Spaces

Charm Residents with Outdoor Living Spaces

Charm Residents with Outdoor Living Spaces

By Scott Matthews, Director, Strategic Accounts, The Home Depot

Turing outdoor spaces into comfortable, functional extensions of interior living areas is in demand for multifamily communities. Residents are interested in spending more time outside. Creating an inviting outdoor space for your property will help attract prospective residents and retain current tenants, especially during the warm months and moving season. 

Here are some ideas for outdoor upgrades that will give residents a place to engage with other tenants, family and friends and help you stand out against the competition.

Mon
16
May
The Editors's picture

The Increasing Cost Of Owning Properties With Onsite Staff

Cost of Onsite Staff

The Increasing Cost Of Owning Properties With Onsite Staff

By Cliff Hockley, President, Bluestone & Hockley Real Estate Services

Even though the sales of apartments are reaching very low CAP rates with expectations of high returns, a number of laws aiming to protect workers have increased the cost of managing apartments. 

In Oregon, these laws include state mandated minimum wage increases and sick leave. On the federal level, required health insurance (for full time employees) and potential changes in federal overtime rules keep increasing the costs to staff with onsite management, maintenance and operations.

Sick leave

Mon
16
May
The Editors's picture

Dear Maintenance Men - Water Heaters

Dear Maintenance Men, Rental Housing Journal

Dear Maintenance Men

Water Heaters

Dear Maintenance Men:

I have a hundred gallon water-heater serving seven units.  The residents are complaining about a lack of hot water and sand coming out of the faucets and shower heads. The heater seems to be working normally.  What would cause sand to come out of the lines? 

Johan 

Dear Johan:

Your water-heater probably needs the calcium build-up removed from inside the tank. If your 100-gallon water heater is a commercial unit, you should find a clean out port at the bottom of the tank. Determine the tank manufacturer and purchase a new gasket for this port. Most plumbing supply outlets will have these in stock.   

Turn off the gas supply.  

Turn off the water supply to the tank.

Drain the water heater completely.

Fri
13
May
admin's picture

Preventive Renting – A Checklist

Preventive Renting – A Checklist

Preventive Renting – A Checklist

The following is not an all-inclusive checklist when renting your home or apartment, but is intended to provide some of the more important factors to consider.  We all get or should get regular doctor examinations, financial planning for our future, etc.  Just the same, there are certain things to consider when renting to a tenant.

Fri
06
May
admin's picture

Dupre & Scott Video Report: Apartment Sales Trends

Apartment Sales Trends

Apartment Sales Trends

We often look at annual and quarterly apartment sales trends. That’s useful, but these longer term trends can mask a change in direction. Monthly trends have their own problems, but they can help us see if a trend is continuing, flattened out, or reversed. So let’s take a look at some monthly sales trends for 5-unit and larger apartments in King, Pierce, and Snohomish counties.

You can also view this video here!

Fri
22
Apr
admin's picture

Dupre & Scott Video Report: The Truth About Capital Expenses

Truth About Capital Expenses

THE TRUTH ABOUT CAPITAL EXPENSES

Our annual study of apartment expenses shows that investors spent more on capital expenses last year than most in the industry would budget. Was that an anomaly, or should investors re-think how they budget for capital improvements? Let’s take a look.

You can preview it here!

Thu
21
Apr
admin's picture

Attract Tenants with Simple Eco-Friendly Upgrades

rental property eco-friendly upgrades

Attract Tenants with Simple Eco-Friendly Upgrades

By Scott Matthews, Director, Strategic Accounts, The Home Depot

The multifamily housing industry is expected by many to continue growing throughout the year, which means strategic upgrades to your property can help prepare you for increased demand and set you apart from competitors.

Approximately 65 percent of renters consider energy-efficient features when deciding what apartments to rent, according to The Center for Climate and Energy Solutions. These upgrades will also cut operational costs associated with water usage, heating, cooling and other energy, helping both you and your residents save money.

Consider these simple, eco-friendly upgrades before the summer season begins.

Save Energy

Thu
21
Apr
admin's picture

How Wireless Security is Transforming the Real Estate Industry

simplisafe wireless security

How Wireless Security is Transforming the Real Estate Industry

The real estate industry has long been faced with a problem: “You can’t be everywhere at once.” It feels impossible to monitor your property and staff, without forgoing your other tasks. But now, with new wireless technology there is finally a solution. A professionally monitored wireless security system gives real estate professionals essential insights into their units. More and more real estate professionals are using wireless alarm systems, to protect vacant homes, keep an eye on their staff, prevent water damage and provide extra value to their tenants.

Keep an Eye on Vacant Properties:

Thu
21
Apr
admin's picture

Common Tenant Complaints and How to Handle Them

Common tenant complaints

Common Tenant Complaints and How to Handle Them

Being a landlord inevitably includes dealing with tenant complaints. Managing those complaints promptly and effectively is essential for your relationships with the tenants, the security of your property and last but not least – for your landlord’s reputation. If you approach the problems in a professional manner, you are definitely going to lessen the chance of some legal issues as well. 

Here are the 4 most common tenant complaints and a few useful tips on how to deal with them. Some of them can occur during the tenancy period, but others you can easily foresee and handle in advance.

The property is not clean enough

Thu
21
Apr
admin's picture

Dear Maintenance Men – Maintenance Tools & City Inspections

Construction Tools

Dear Maintenance Men

Maintenance Tools & City Inspections

Dear Maintenance Men:

I am going to university and want to use my DYI skills to supplement my income.  Being that I live in a college town, there are a lot of rentals aimed at students.  Since students are sometimes hard on their living quarters and move a lot, I figured there might be a maintenance market for repairs and making rooms and rental units rent ready.  I don’t have a lot of money to invest in tools and want your recommendation for the minimum I might need tool wise to get started?

Bryan

Dear Bryan:

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