Management & Maintenance

This department of Rental Housing Journal is your source for property management and maintenance information. Whether you're an independent landlord, portfolio manager, on-site community manager, leasing agent or apartment maintenance professional, the site is dedicated to bringing tips, best practices and information to help make your job easier and keep you up to date and educated.

property management apartment maintenance
Fri
01
Jul
admin's picture

Dupre & Scott Video Report: Parking Cycles

Parking Cycles

More new construction is being developed with little or even no parking, particularly in Seattle. Investors are wondering how that will work. Will properties with little parking be less desirable, resulting in higher vacancies and lower rents? Let’s take a look at parking and its impact on rents and vacancies.

Thu
16
Jun
admin's picture

Dear Maintenance Men – Utilitarian Upgrades, Smelly Sinks and Fixing Fans

Dear Maintenance Men

Utilitarian Upgrades, Smelly Sinks and Fixing Fans

By Jerry L’Ecuyer & Frank Alvarez

Dear Maintenance Men:   

I am a rehab project on a building that consists of all two bedroom one and three quarter baths.   The three-quarter bathrooms have a sink, toilet and bathtub, but no shower.  I would like to convert them to a full bath by adding a shower.  How do I do it? – Bill

Dear Bill:

Thu
16
Jun
admin's picture

Look to Student Housing for Best Practices in Efficiency

Look to Student Housing for Best Practices in Efficiency

Look to Student Housing for Best Practices in Efficiency

By Scott Matthews, Director, Strategic Accounts, The Home Depot

Student housing property managers face a specific dilemma when it comes to turning units: most of the tenants move at the same time. This presents a number of challenges, including strains on resources, inventory, storage, delivery and the general stress of project management, all of which make for a difficult transition between moving dates. 

Because student housing property managers have to handle this process so quickly, their best practices can be viewed as a model for how to turn units efficiently. For suppliers and service providers, we can sometimes see the pain points clearly though from a perspective of outside looking in. 

Having seen some of the best managers in the business tackle this unique challenge with ease, we pulled together a few things that set them apart. 

Thu
16
Jun
admin's picture

Implementing A Utility Bill Back System For Multifamily Properties

Implementing A Utility Bill Back System For Multifamily Properties

Implementing A Utility Bill Back System For Multifamily Properties

By Cliff Hockley, President, Bluestone & Hockley Real Estate Services

As utility costs increase, owners of multifamily properties have searched for a fair method to pass on these expenses. Most multifamily properties in the western states today have been built with separate electrical and gas metering so tenants expect to pay their own electric and gas bills. Landlords have traditionally paid for the water and sewer. This pattern is changing.  Especially in large cities and towns, tenants have come to accept utility bill backs.

Landlords have many options to pass on these expenses:  

Often, landlords implement a Ratio Utility Bill Back System (RUBS). (RUBS) is a method of calculating a resident’s utility bill based on occupancy, apartment square footage, number of beds, or a combination of factors.

Wed
15
Jun
admin's picture

Basics of Student Housing

Basics of Student Housing

Student housing can be one of the most profitable niches of buy and hold real estate around. But of course, that’s only if you know what you’re doing. 

Student housing comes with two major advantages that should attract investors:

Advantage 1

Higher Rents: Students will generally pay a premium since they rent by the bedroom rather than by the house, as a family would.

Advantage 2

Almost Guaranteed Rents: By requiring a cosigner from each student’s parents, it’s highly unlikely that you will lose out on any rents or damages.

Unfortunately, like with all good things, there are also disadvantages:

Disadvantage 1

Annual Turnover: Unlike with other rentals, most students will leave every year requiring you to release the unit annually.

Disadvantage 2

Fri
10
Jun
admin's picture

Dupre + Scott Video Report: Even A Troll's Toll Won't Slow the Flow

Even A Troll's Toll Won't Slow the Flow

The Puget Sound region keeps adding jobs and people keep moving here. How many? Here's quick look at migration trends into the region through the end of May based on driver license data from the state.

Tue
07
Jun
The Editors's picture

How To Keep Up With Apps and Your Mobile First Residents

how to keep up with apps and your mobile first apartment residents

Apartment managers and landlords need to stay on top of the latests apps to keep up with residents who are mobile first and spend plenty of time on their smart phones.

If your apartment residents and tenants live on their mobile apps, is your property management keeping up with their mobile first needs?

Research shows 64% of American adults now own a smartphone of some kind, up from 35% in the spring of 2011. Smartphone ownership is especially high among younger Americans, as well as those with relatively high income and education levels, according to Pew Research Center.

And for a number of Americans, smartphones serve as an essential connection to the broader world of online information.

A tech startup company can put your property on their smart phones with customized branded apps you and your residents will both find useful.

Fri
20
May
EllenCalmas's picture

Second Chance Renters: Targeting Tenants With Less Than Perfect Rental History

Second chance renters and why they are important to our buisness

Targeting Second Chance Renters

By Ellen S. Calmas

How to make second chance renters work by Ellen S. Calmas

Ellen S. Calmas

What are “second chance” renters and why are they important to our business? After all, why would a professionally managed property company want to attract renters who they know have a ding somewhere in their credit or rental history?

Tue
17
May
Matt Easton's picture

3 Ways To Get Promoted in Property Management

3 ways to get promoted to management in multifamily housing

What is the secret to property management promotion to regional manager, vice president or CEO?

By Matt Easton

As Executive Vice President at MultiFamily Traffic, I have worked with thousands of property managers, regional managers, marketing managers, CEO’s etc. I have seen them come and I have seen them go. Recently my friends at Rental Housing Journal asked me what the number one trend is in our industry is. My answer is this, management companies are desperate for rock-star talent and when they find it they will promote that person as high as they possibly can.

Mon
16
May
The Editors's picture

Average Rents Break $1,000 in Pierce-Kitsap-Thurston 

Average Rents Break $1,000 in Pierce-Kitsap-Thurston 

Average Rents Break $1,000 in Pierce-Kitsap-Thurston 

Seattle  -  Apartment Insights 1st quarter results show average rents climbed $19 to $1,014 per month and $1.15 per square foot according to Tom Cain, the firm’s principal. 

The data are from his Seattle firm’s statistics and trends on 50+ unit properties in Pierce, Kitsap and Thurston counties. 

Vacancy:  3.97%     

The market vacancy for our nonrandom survey of conventional, stabilized 50+ unit properties in all three counties is 3.97%, slightly better than fourth quarter’s 4.02%. The vacancy rate was 4.37% a year ago. 

The rate for all properties including those in lease-up is 4.49%, up from 4.40% last quarter.

Pierce:  4.14%   

The vacancy rate in Pierce County dropped from 4.22% to 4.14% this quarter. It was 4.51% a year ago.  

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