Management & Maintenance

This department of Rental Housing Journal is your source for property management and maintenance information. Whether you're an independent landlord, portfolio manager, on-site community manager, leasing agent or apartment maintenance professional, the site is dedicated to bringing tips, best practices and information to help make your job easier and keep you up to date and educated.

property management apartment maintenance
Thu
07
Nov
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New IREM® Whitepaper Lays Out Constructive Ways to Manage Conflict and Produce Positive Outcomes

From: Institute of Real Estate Management

(Chicago, Sept. 13, 2013) A new white paper from the Institute of Real Estate Management (IREM®) explodes the common myth that conflict is inherently bad. It then goes on to make the case that, if properly managed, conflict can lead to positive outcomes such as heightened innovation and performance, and even improved cohesiveness within a team – creating an environment that fosters open and honest discussion.
Titled simply “Leadership Development: Conflict Management,” the publication is the fifth in a series of
IREM® white papers that examines various leadership-related competencies critical to real estate management success. It lays out for readers:

Thu
07
Nov
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Don’t Say No – Say Yes If…

By L Paul Smith

This year, while at a conference, I had dinner with a friend who used to own a property management company in Utah. He now owns a bigger property management company in Las Vegas. While we were talking, he reminded me of a phrase he learned from the UAA 10 years ago at a training and told me how following that advice has helped his company. What he said was this.
“One of the reasons we are doing so well is that on most of the single family homes we manage, we get huge deposits - between $3,000 to $6,000 in some cases. I learned that from the UAA. Because we get such huge deposits, we almost never have any problems. The tenants pay rent on time. They don’t damage the properties. But if they do, we have these big deposits to cover us. It just works really well.”
He went on to explain the reason he gets big deposits and has so many less problems than he used to is that he religiously follows the “Don’t say no – say yes if…” philosophy.

Thu
07
Nov
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10 Landlords Found Discriminating by Testers

By L Paul Smith

In the first half of 2013, ten discrimination complaints were filed with the Utah anti-discrimination division by the Disability Law Center as a result of fair housing testers.
In each case, the DLC tested the landlords twice and each time found them to be discriminating. Of the ten cases, two have been settled so far. Settlements included landlords agreeing to take fair housing training and making contributions to the DLC to offset the costs of testing.

Thu
07
Nov
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Cameras Can Reduce Crime and Cost

By Greg Cope, Addtech Controls

Thu
07
Nov
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Winterization

By Scott Watkins, Cambria Property Management

Thu
07
Nov
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Important News for Landlords/Tenants:

The 2013 Oregon Legislative Round-Up: The Landlord-Tenant Coalition Omnibus Bill.

Thu
07
Nov
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Keeping Your Tenants to Produce More Profits

By Leonard Baron in Business from PropertyManager.com a Service of AppFolio

Sun
06
Oct
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HFO-TV: Are LLCs Liable For On-The-Job Injuries on Apartment Property?

Great information about on the job injury liabilities from Andy Hahs and HFO.

Sun
06
Oct
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HFO-TV: Oregon SB 91 Set To Become Law

Another interesting video from HFO about Oregon SB91. It's certainly something to think about. **RentalHousingJournal.com does not necessarily endorse the views expressed in this video.

Wed
02
Oct
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LandLady Katie: What Renters Want.

Putting yourself in the tenants shoes may not be something you’ve done often, if ever. As our clients, it’s very important to know what tenants want and what will make your best residents rent long-term. High tenant satisfaction can not only enhance retention and occupancy rates, but also lower expenses and improve your bottom line. With so much riding on the satisfaction of your tenants, it is critically important to stay close to their priorities, perceptions and concerns.

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