Management & Maintenance

This department of Rental Housing Journal is your source for property management and maintenance information. Whether you're an independent landlord, portfolio manager, on-site community manager, leasing agent or apartment maintenance professional, the site is dedicated to bringing tips, best practices and information to help make your job easier and keep you up to date and educated.

property management apartment maintenance
Thu
19
Dec
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Vacancy Rates Hit 6 Year Low

Vacancy rates for apartments have fallen to a six year low of 4.7% in the greater Salt Lake area while rent growth has accelerated to a annually adjusted 3.9% according to the mid-year report from EquiMark multifamily investment services. The report is based on data provided by 60,000 rental units in the area.
According to the report, "the economic fundamentals in the Salt Lake Rental market continue to favor apartment owners. Strong job growth, increasing population, low unemployment and escalating single family housing prices have all teamed to create sustainable rent growth and the lowest vacancy rate (4.7%) since 2007."

Thu
19
Dec
admin's picture

Vacancy Rates Hit 6 Year Low

Vacancy rates for apartments have fallen to a six year low of 4.7% in the greater Salt Lake area while rent growth has accelerated to a annually adjusted 3.9% according to the mid-year report from EquiMark multifamily investment services. The report is based on data provided by 60,000 rental units in the area.
According to the report, "the economic fundamentals in the Salt Lake Rental market continue to favor apartment owners. Strong job growth, increasing population, low unemployment and escalating single family housing prices have all teamed to create sustainable rent growth and the lowest vacancy rate (4.7%) since 2007."

Thu
19
Dec
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The HOA That Had to Pay $150,000 to Settle a Discrimination Complaint

In August of 2013 a condominium association in Florida and their former management company agreed to settle a fair housing claim for $150,000. The claim arose because a family with six children alleged that they were discriminated against by the communities occupancy limits.

When the family moved into the 249 unit townhome community they were not notified of any restrictions, however after moving into the four bedroom unit they had rented they were told that there was a “problem with having eight occupants in the home” and were threatened with eviction (apparently at the time the rules said only six people could live in a four-bedroom unit, with equally restrictive rules for three and two bedroom units). Eventually, the family moved out, but the story didn’t end there.

Thu
19
Dec
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Ask The Director:

Dear Paul,
I do not allow pets at my rentals but my tenant wants a companion animal, and I only allow service animals. I do not want an apartment full of animals that will make a mess and destroy my property. How do I clarify this so my renter will leave me alone?
Vicky K.

Thu
19
Dec
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Dealing with the Media

Imagine sitting peacefully in your office when suddenly you hear a knock at the door. You open it to find bright lights in your eyes and a microphone pressed towards your face as you are confronted with hostile questions about a dispute that you’ve been having with a tenant. What was a simple matter that you thought you were handling in routine manner suddenly is sensationalized and is a major story on the 9:00 news.
It’s a nightmare you’ve hopefully never had to face, and hopefully never will. But what do you do if you are put in that situation?

Thu
19
Dec
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The Top 10 Apartment Resident Complaints

When experiencing an uptick in vacancies, most property managers ask themselves what could be causing their resident to leave. Without asking former tenants directly (or waiting for a bad review) how can you discover the reason for their discontent? Thankfully, J Turner Research, a marketing research firm serving the multifamily industry has done just that. They surveyed 10,000 U.S. apartment residents regarding their satisfaction, and have published their results by ranking the top 10 apartment resident complaints:

Thu
19
Dec
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Gains Continue for Pierce, Kitsap and Thurston Counties

Seattle - Apartment Insights 3rd quarter results show all three counties improving for the second straight quarter, according to Tom Cain of Apartment Insights. The data are from his Seattle firm’s statistics and trends on 50+ unit properties in Pierce, Kitsap and Thurston counties.
VACANCY: 5.10%
The market vacancy for conventional, stabilized 50+ unit properties in all three counties is 5.10%, down from 5.59% last quarter. The vacancy rate was 6.74% a year ago. The vacancy rate for all properties including those in lease-up is 5.67%, down from 6.22% in the second quarter.
Pierce: 4.86%
This quarter's rate of 4.86% is virtually unchanged from last quarter. This county has made steady improvement from the 6.74% vacancy rate a year ago.
Gig Harbor has the lowest vacancy rate of any of the submarkets in Pierce County at 2.75%. The University Place, Fircrest submarket has the highest rate at 5.47% vacancy.

Thu
19
Dec
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Property Management Mind Mapping…And Loving It! – by Ernest F. Oriente, The Coach {Article #213…since 1995}

The property management profession continues to be more complex and rapid planning seems to be a daily requirement. When faced with a large project, when pressured to reach tall goals or even when you are trying to fix a reoccurring problem…Mind Mapping is the perfect tool. In this article, you will learn the three steps for creating a clear and well-organized front-end approach to resolving your most challenging problems or developing your most inspiring dreams! Mind Mapping will also allow you to discover new patterns, see untapped potential and link unforeseen ideas—an important concept we share in our book, SmartMatch Alliances.

Thu
19
Dec
admin's picture

Property Management Mind Mapping…And Loving It! – by Ernest F. Oriente, The Coach {Article #213…since 1995}

The property management profession continues to be more complex and rapid planning seems to be a daily requirement. When faced with a large project, when pressured to reach tall goals or even when you are trying to fix a reoccurring problem…Mind Mapping is the perfect tool. In this article, you will learn the three steps for creating a clear and well-organized front-end approach to resolving your most challenging problems or developing your most inspiring dreams! Mind Mapping will also allow you to discover new patterns, see untapped potential and link unforeseen ideas—an important concept we share in our book, SmartMatch Alliances.

Thu
19
Dec
admin's picture

Property Management Mind Mapping…And Loving It! – by Ernest F. Oriente, The Coach {Article #213…since 1995}

The property management profession continues to be more complex and rapid planning seems to be a daily requirement. When faced with a large project, when pressured to reach tall goals or even when you are trying to fix a reoccurring problem…Mind Mapping is the perfect tool. In this article, you will learn the three steps for creating a clear and well-organized front-end approach to resolving your most challenging problems or developing your most inspiring dreams! Mind Mapping will also allow you to discover new patterns, see untapped potential and link unforeseen ideas—an important concept we share in our book, SmartMatch Alliances.

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