Meet the Inman Innovator finalists: Most Innovative MLS, Association or Real Estate Organization part 2

Inmannews - Sat, 07/14/2018 - 2:15am
This year’s finalists come from all over the country and represent all kinds of markets, but they all serve their members exceptionally well.
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Meet the Inman Innovator finalists: Most Innovative MLS, Association or Real Estate Organization

Inmannews - Sat, 07/14/2018 - 2:00am
Every year, Inman celebrates the most innovative MLSs and associations, the keepers of real estate data and industry standards.
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Real Synch Real-Time System Synchronization Platform

Inmannews - Fri, 07/13/2018 - 9:50pm
Real Synch creates connectivity and synch capabilities between real estate management systems
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Glide Secure Online Disclosure Collection

Inmannews - Fri, 07/13/2018 - 9:10pm
Glide Forms allows your clients to easily & securely complete TDS, SPQ and other disclosure forms online
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Jigglar Creative Marketing Tool for Agents

Inmannews - Fri, 07/13/2018 - 8:51pm
Jigglar features creative, diverse and customizable print, digital, and social media marketing templates
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Stilio Real Estate Photography Network

Inmannews - Fri, 07/13/2018 - 8:10pm
Stilio gives agents and brokers a single source of professional photography at the national level
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Spark New Development Real Estate Sales Software

Inmannews - Fri, 07/13/2018 - 7:42pm
Spark software supports the presale, lease-up, & marketing processes for new development real estate
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Opendoor quietly expands to Minnesota

Inmannews - Fri, 07/13/2018 - 4:50pm
As of late June, the iBuyer had gone from 10 to 11 markets by adding the Minneapolis-St. Paul market.
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iovox Phone Call Productivity for RE Professionals

Inmannews - Fri, 07/13/2018 - 3:57pm
iovox improves how real estate professionals make and manage phone calls
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Leveraging Rental Payment Reporting As A Marketing Tool

American Apartment Owners Association - Fri, 07/13/2018 - 3:21pm

In our previous article we talked about using rental payment reporting as a way to reduce delinquencies while increasing your net operating income. Today, we’d like to show you how you can frame up our program in a way that helps you market your properties to potential renters. In a nutshell, you can highlight the fact that you report to the bureaus and attract higher quality applicants who are looking to improve their credit scores.

Benefits of reporting rental history

Yes, reporting rental payment history is a way to keep tenants accountable and paying on time. It’s also a way to provide better visibility into a renter’s payment history, if prior property managers have been reporting. Our program is a way for you to give credit where credit is due, reinforcing timely payment behaviors while reducing your risks of delinquencies, defaults and evictions. While all of those things benefit you as a property manager, future tenants you’re marketing to may see reporting their rental payment history as potentially negative.

So today, let’s focus on how you market to potential tenants, and how you can frame rental payment reporting up as a positive aspect that sets your property apart from others.

As a property manager, you want to keep vacancies low. You want to rent to responsible tenants. You screen them, check their credit and ask for references. You do these things to try to find the best quality residents and reduce the risk of delinquencies and the possibility of  evictions. Now, some tenants may not care much about late payments and delinquencies showing up on their credit reports. Higher quality applicants ARE concerned with their credit scores. For them, the things that show up on their credit reports DO matter. They know that a higher score can mean a better interest rate on their credit cards, and that improving their credit score can mean a better loan at an auto dealer.

Highlighting rental payment reporting

So in your marketing materials, let them know that you report rental payment information to the credit bureaus. Highlight the fact that their on-time payments will lead to improvements to their credit scores. For those tenants who are concerned with their credit scores, this transparency will be a selling point to them. And for you, it will be an extra way to screen potential residents.

Let me leave you with a few examples:

Whether you advertise vacancies online or in print, try leading with that information in your headline, like this:

Improve your credit by paying your rent on time


Pay your rent on time? Get credit with the bureaus here


Bump up your credit score by paying your rent on time. Ask us how!


Build your credit while you rent here!

As an alternative, mention something about rental reporting or credit score improvement in your description of the property. At this time, odds are good that your ad will be the only one mentioning anything about improving credit scores. That’s just the thing to pique the curiosity of  the type of tenant who cares about the things that show up on their credit report.

So, set your properties apart from others by appealing to those higher quality tenants. Let them know there’s an added benefit if they rent from you. Focus on the positive aspects to encourage them to rent from you, pay on time, and bump their credit scores up. And if you need more ideas on how to leverage our program as a marketing tool, we’d be happy to brainstorm with you as we get you set up.

Find out more at or contact Dave Haldi at 888-657-2484 and mention that you’re an AAOA member!

Dave Haldi is CEO of Trade Line Credit Solutions. The company’s Rental Payment Reporting service gives property owners and managers a new tool to incentive timely rent payments, while helping residents build credit.

The post Leveraging Rental Payment Reporting As A Marketing Tool appeared first on AAOA.

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Yolanda’s Little Black Book author believed to be former Compass finance manager

Inmannews - Fri, 07/13/2018 - 2:52pm
James McClain, a former finance manager at Compass, is believed to be the individual behind a gossip blog that leaked details on celebrity homes.
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magicplan Floor Plan Creation App

Inmannews - Fri, 07/13/2018 - 2:52pm
magicplan creates floorplans without measuring that transform into 3D models for attractive listings
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Engel & Völkers and Concierge partner for property auctions

Inmannews - Fri, 07/13/2018 - 2:50pm
Engel & Völkers announced that its Americas division is partnering with Concierge Auctions, the lux property marketplace, to make Concierge the "preferred auction provider" for Engel & Völkers Americas properties.
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NAR joins fight to extend the National Flood Insurance Program

Inmannews - Fri, 07/13/2018 - 1:11pm
The National Association of Realtors today announced that they've joined 21 of the nation's largest trade associations in a campaign urging Congress...
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Compass’ new direction: Which brokerages will it acquire next?

Inmannews - Fri, 07/13/2018 - 10:55am
Compass has publicly stated its goal is to achieve 20 percent of market share in the top 20 markets by 2020. It sounds crazy, and it’s unbelievably ambitious — and it’s something Compass doesn’t even spend a lot of time talking or thinking about, Rob Lehman, the company’s chief growth officer told Inman.
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Meet the Inman Innovator finalists: Most Innovative Broker-Owner part 2

Inmannews - Fri, 07/13/2018 - 10:00am
Inman celebrates the most innovative broker-owners, the visionaries and entrepreneurs who are taking risks, trying new things and blazing trails in the real estate industry.
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Justify Higher Rents with Ultrafast Broadband Speeds Students Want

American Apartment Owners Association - Fri, 07/13/2018 - 9:58am

Are you an MDU (multi-dwelling unit) owner in a college or university city or town? Are you trying to increase rental and occupancy rates? Then, you probably know the one must-have item for student tenants is ultrafast broadband access. If you are like many building owners, delivering this ultrafast speed has appeared too cost prohibitive or disruptive. Fortunately, a new technology, called Gfast, is coming to the rescue.

Gfast is a new broadband technology from the International Telecommunication Union (ITU) – a part of the United Nations. It’s the first new gigabit broadband technology to run over existing copper wires in apartment buildings.

Until recently, apartment owners had to rely on delivery of fiber to the home in order to offer tenants ultrafast broadband speeds exceeding 500 Mbps. Fiber installation often gets rejected as an option because it’s messy and disruptive. Now Gfast technology can deliver broadband access at up to one gigabit over traditional copper wires or coax wires, which are already in most apartment buildings. These speeds are nearly 100x higher than what most consumers have access to today and will keep even the most demanding students happy and renting.

Gfast is quickly becoming a popular technology.

In countries like England, Gfast is already available to over one million consumers. In the U.S.,

AT&T launched Gfast to 22 markets and will expand that number in 2018. In February 2018, AT&T showcased delivery of Gfast broadband to Boston apartment dwellers with speeds up to 500Mbps and a path to even higher speeds. Other big and small internet service providers (ISPs) are also offering Gfast solutions.

Gfast can be installed in existing wiring closets using existing copper wires – so no drilling is needed. First, your service provider brings fiber to your wiring closet (or the telco interface on the edge of the building). Then, they connect to the existing copper lines inside the wiring closet. Once that’s done, they give the user a modem that runs inside the tenant’s residence. That’s it. No drilling. No noise. No disruptions. Typically, all apartments can be connected in hours, not weeks or months. The other good news is that Gfast is much cheaper to deploy than fiber. This results in lower prices for consumers, too.

This is all great news for apartment owners who want to make low-budget, but high-impact improvements to student-rented properties to create higher demand and rent. Young adults consume data at a very high rate and expect fast internet speeds across all their devices. In a four-person apartment, there could be as many as 10-12 connected devices – smartphones, tablets, laptops and gaming systems – with many in use at the same time. Without the ability to offer ultrafast broadband speeds, apartment owners are at a disadvantage and may not get the higher rents they desire.

Installing Gfast through AT&T and other telcos such as CenturyLink and Windstream is simple and makes good use of existing telecom infrastructure in buildings, while bringing tenants the blazing fast speeds they really want.


The post Justify Higher Rents with Ultrafast Broadband Speeds Students Want appeared first on AAOA.

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Assistance Animals Are Not Pets–Repeat–Assistance Animals Are Not Pets

American Apartment Owners Association - Fri, 07/13/2018 - 9:51am

“I didn’t know” is not an acceptable defense if you face a discrimination charge, so the Grace Hill training tip of the week focuses on repeating advice that assistance animals are not pets when it comes to leasing your rentals.

By Ellen Clark

The typical story goes like this, where a prospective renter provides documentation from her doctor showing she needs an assistance animal because of her disability and she is told by a leasing agent that the owner does not allow pets.

One of the most common accommodation requests is to have an animal that would otherwise be restricted by a community’s rules.

In these cases, it is important to understand that service and assistance animals are not pets. Rather, they provide an important service to people with disabilities. You must know how to handle these accommodation requests in compliance with the law.

So in the example above, HUD recently announced a conciliation agreement between two Nevada real estate companies and a prospective resident to resolve a claim that the companies denied the prospective resident’s request to have an assistance animal live with her in her apartment home. Read the agreement here.

After the prospective tenant was told the owner did not allow pets because hardwood floors had recently been installed, at that point, the prospective resident did not continue trying to lease the apartment.

 Apartments must pay $6,000 under the agreement involving assistance animal

Under the agreement, the two companies must pay the prospective resident $6,000, take fair housing training and adopt policies that handle reasonable accommodation requests on a timely way and maintain records related to the accommodation requests.

Remember, to remove barriers that people with disabilities often face when searching for and living in rental homes, it may be necessary to make changes to community rules, policies, procedures, or services.

These kinds of changes are called reasonable accommodations. If the requests are reasonable and would not cause undue hardship to your community’s business operations, fair housing laws require you to make accommodations for people with disabilities.

Here are some important points to remember about assistance animals
  • Stay up to date on the guidelines for reviewing assistance animal accommodation requests

Under the FHA and Section 504, individuals with a disability may be entitled to an assistance animal as a reasonable accommodation in housing that otherwise restricts or prohibits animals. Assistance animals include service, companion, and emotional support animals. Assistance animals may be any type of animal, and no training is required.

  • There are strict guidelines for what you may ask a person requesting a reasonable accommodation. Not following them puts you at risk of committing disability discrimination.
  • Never ask for specifics about a person’s disability. All that’s required is reliable documentation of a disability and that the animal provides disability-related assistance or emotional support.
  • If you doubt the credibility of documentation related to an accommodation request, you can ask for more information. Be sure to proceed carefully and consult your legal counsel.

If you have doubts about how to proceed with any request related to assistance animals, reach out to your supervisor or legal counsel for help.  Not doing so may cost you and your company dearly.



The post Assistance Animals Are Not Pets–Repeat–Assistance Animals Are Not Pets appeared first on AAOA.

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Meet the Inman Innovator finalists: Most Innovative Broker-Owner

Inmannews - Fri, 07/13/2018 - 8:00am
This year’s finalists span from newer brokers establishing themselves in a single market to the heavyweights occupying territory all over the country.
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Opendoor temporarily caps offers in Dallas-Ft. Worth at $300,000

Inmannews - Fri, 07/13/2018 - 7:28am
Opendoor, the popular iBuyer startup launched in 2014, will temporarily stop making offers on houses over $300,000 in the Dallas-Fort Worth market.
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